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| Auction
FAQ |
1. What are the steps involved in participating
in an auction?
- Register an account
- Place bid(s) on item
- Win auction
- Go to "My Account" to access a link
to pay for your auction
- Complete checkout
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2. How do I register so
I can start bidding?
To get started on bidding, you must first be a registered
member. To register, click on the "register" link
at top. The Registration page will ask you to enter
a username. You will be known by this username within
the Project Runway community. Your username will
be viewable in an item's Bid History by all Project
Runway members. You must also enter and verify a
password of your choice.
You will also be asked to provide valid contact
information and a valid email address. This is
required so that we are able to contact you, if
necessary. Project Runway does not release registered
user information to third parties and this information
is not used for marketing purposes.
Project Runway reserves the right to terminate
without notice any Project Runway membership if
incomplete or invalid information is entered during
registration.
Once you have submitted your registration, you
will receive a confirmation email message from
Project Runway and you will have instant access
to Project Runway's auction services. |
3. How do I log in to my
account?
You will need your username and password each time
you logon to Project Runway. Simply click on either
the Login or My Account link and enter your username
and password. Please remember to write down your
username and password for future reference.
You may not disclose or share your password with
any third parties or use your password for any
unauthorized purpose. You remain solely responsible
for any authorized or unauthorized use of your
password. |
4. What if I forgot my
password?
If you forget your password, click on the "Forgot
password?" link when trying to login. You will be
asked to enter your username so that Project Runway
can send you your current password right away. |
5. How do I place a bid
on an item?
Once you find an item you're interested in, it's
easy to place a bid.
- Carefully review the item listing, and click
the "Bid Bid" button.
- Enter your maximum bid.
- Click the "Review Bid" button.
- Carefully review your bid. This is your chance
to check for errors. When done, click the "Confirm
Bid" button.
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6. What in in the "My
Account" section?
- Pay for auctions you have won
- View auctions you are watching, bidding on,
have won or lost
- Update your Registration information
- Manage your Preferences
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7. What are the bid increments?
The bid increment is the amount over the current
price for which you can place the minimum bid for.
The bid increment schedule is based on current
price and is as follows:
| Current Price |
Bid Increment Amount |
| $ 0.01 - $ 499.99 |
$ 5.00 |
| $ 500.00 - $ 999.99 |
$ 10.00 |
| $ 1000.00 - $ 2499.99 |
$ 25.00 |
| $ 2500.00 - $ 4999.99 |
$ 50.00 |
| $ 5000.00 and up |
$ 100.00 |
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8. What is automatic bidding?
Automatic bidding is Project Runway's convenient
proxy bidding system. Each time you place a bid
by entering your maximum bid amount (which is the
most you're willing to pay for an item), you will
be using our automatic bidding system. Automatic
bidding will then bid automatically, on your behalf
and at the lowest possible bid increments, until
your maximum bid amount is reached. That's all
there is to it! This pattern continues until another
bidder exceeds your maximum bid, or until you win
the auction. You will be notified by email each
time your maximum bid has been surpassed by another
bidder. If you have been outbid, you can return
to the site to place a higher maximum bid amount.
To use automatic bidding, you only need to enter
your maximum bid amount (the most you are willing
to pay) per unit when submitting a bid. If your
maximum amount is outbid, you can either place
another maximum amount or enter each subsequent
bid one at a time. Please note that you can only
increase a subsequent maximum or incremental bid.
In case of a tie for high bidder, earlier bids
will take precedence.
Your maximum bid amount (if you are a current
high bidder) will not be shown to other bidders
until after the auction closes.
The goal when using automatic bidding is to win
an item at the lowest successful price. To do so,
you must be the bidder who placed the highest maximum
bid at auction close. The lowest successful price
may not necessarily be the maximum bid amount you
submitted to win the auction, unless there was
a tie. Typically, the lowest successful price is
the next highest bidder's maximum bid amount plus
the stated bid increment. |
9. What is automatic bid
extension?
Project Runway's automatic bid extension feature
ensures that you will always have a chance to challenge
bids placed in the final seconds of an auction. When
indicated on a listing page, if a bid is placed during
the last 5 minutes of an auction, the auction will
be automatically extended for an additional 5 minutes
from the time of the latest bid. The auction will
close once all bidding activity has stopped for a
period of 5 minutes. |
10. Can I retract a bid?
Project Runway considers a confirmed bid on an item
at a price up to your maximum bid to be a legally
binding intent to purchase. Before bidding on any
item, we recommend you read the item description
carefully. If you have any questions, please email
customer service before bidding.
Once you have submitted your confirmed bid, it
can only be retracted under the following circumstances:
- You made a typographical error when placing
a bid amount.
- New item information added by the seller changed
your understanding of the item for which your
bid was placed.
- You cannot reach the seller via email, or
your question to the seller is returned as undeliverable,
or the seller responds with a request to sell
to you directly off-line.
- You have submitted your valid bid retraction
request to Project Runway not less than 12 hours
before the auction closes.
You cannot retract a bid if:
- You have placed bids on a similar item.
- You have changed your mind.
- You state that you cannot pay for the item.
- You submit a bid retraction request less than
12 hours before auction close.
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11. What pay methods do
you accept?
The Project Runway Auction supports payment via major credit cards, including Visa, MasterCard,
Americn Express, and Discover. If you fail to checkout within 10 business days of the close of the auction, your registration credit card will automatically be charged and your item will be sent to your registration address. |
12. What is the shipping
policy?
The shipping price and duration varies item by item.
Please carefully read the information on each of
the auction for information on how much shipping
will be charged and how long for shipment to arrive. |
13. Do you ship to international
destinations?
No, we do not currently ship to international destinations. |
14. Is there a reserve
price on the Project Runway auction?
There is no reserve price. |
15. What kind of auction
is this?
This auction type is an open auction. There is no
reserve price for this auction type. The item will
be sold to the highest bidder. Bidding can start
as low as the opening amount of the auction. |
16. What is the return
policy?
All sales are final. Exchanges and returns are not
allowed. The auctioned items are sold "as is". |
17. What currency are the
bids in?
All bids are in United States Dollar. |
18. What time zone are
the times?
All times listed are PST. |
19. Is there sales tax?
Auctions are subject to applicable taxes when the
shipping address is located in the state of California
or Illinois. |
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| Terms
and Conditions |
Acknowledgment and Acceptance
of Terms and Conditions
By participating in the registration process for
this site, the member indicates his or her agreement
to be bound by all of these Terms and Conditions. |
Member Account, Password,
and Security
Upon registration, a user will receive a user ID
and a password. Each member is entirely responsible
for maintaining the confidentiality of such user
ID and password. Furthermore, members are entirely
responsible for any and all activities, which occur
under their user ID and password. A member must immediately
notify Project Runway of any unauthorized use of
his or her user ID or any other breach of security
known to the member. |
Compliance with Laws
All registered Project Runway members shall comply
with all applicable laws, statutes, ordinances
and regulations regarding their use of our service
while listing items for sale, selling items, placing
bids, purchasing items and leaving feedback or
using any public forum contained on this site. |
Assumption of Risk
Project Runway cannot guarantee that a seller or
buyer will consummate any sale, and sellers and
buyers agree that this is a risk that they assume. |
Accuracy of Sellers Descriptions
Project Runway is not responsible for the accuracy
of the descriptions used to identify the merchandise
or services presented in auctions by sellers. Nor
does Project Runway accept any responsibility for,
and expressly denies liability of, any warranty
or description stated therein. Statements made
by sellers of merchandise are not to be construed
as co-joined by Project Runway in any implied or
explicit approval, sponsorship, endorsement or
guarantee. The seller expressly assumes all risk
and liability arising from the offer for sale,
the actual sale, and the delivery. |
Termination or Suspension
of Membership
Project Runway reserves the right to issue warnings,
temporary or indefinite suspensions, or terminations
of Project Runway membership to any user who violates
any of the provisions set forth in the rules, guidelines,
terms and conditions as listed, or for any other
reason at our sole discretion. Should a member object
to any of these Terms and Conditions, or any subsequent
modifications thereto, or become dissatisfied with
the service in any way, such member's only recourse
is to immediately discontinue use of the service
and to terminate his or her membership.
General Violations:
- Invalid or Fraudulent Registration Information
- Any Abuse of Project Runway's Feedback/Ratings,
Discussion Board and Live Chat Forums
- Fraudulent Selling or Bidding Activity
- Deadbeat Selling and Bidding Activity
- Multiple Accounts
- Participation by Minors
- Abuse of the Project Runway Privacy Policy
Selling Violations:
- Listing of Illegal Items for Sale
- Misrepresentation of Items for Sale
- Listings Intentionally Mis-Categorized
- Multiple, Identical Listings for One Item
- Multiple, Identical Listings Posted within
One or Several Categories
- Bid Shilling (via a third-party bidder)
- Mail Fraud (failure to ship a paid-for item)
Bidding and Buying Violations:
- Repeated Bid Retraction Requests
- Bid Shilling
- Colluding With Others
- Deadbeat Bidding (not paying after winning
an auction)
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Termination of Auctions
and Classifieds
Project Runway reserves the right to terminate, without
notice, auctions and classifieds that: (1) are overtly
inflammatory, controversial, or offensive to our
members; (2) are multiple, identical listings posted
within a category or cross-posted in more than one
additional category; (3) are intentionally mis-categorized;
(4) contain advertisements that wholly or mainly
intend to divert buyers away from the Project Runway.com
website; (5) display evidence of fraudulent listing
information or bidding activity; or (6) violate any
of the rules, guidelines, Terms and Conditions of
this service. |
Other Limitations
Project Runway retains the right, at Project Runway's
sole discretion, to determine whether or not a
member's conduct is consistent with the letter
and spirit of these Terms and Conditions. Project
Runway reserves the right to terminate user's membership
if his or her conduct is found to be inconsistent
with these Terms and Conditions. |
Member Conduct
Each member is solely responsible for the content
of his or her transmissions through the site. A
member's use of the site is subject to all applicable
local, state/provincial, national and international
laws and regulations. Each member agrees: (1) not
to use the site for illegal purposes; (2) not to
interfere or disrupt networks connected to the
site; and (3) to comply with all regulations, policies
and procedures of networks connected to the site.
Each member agrees not to transmit through the
site any unlawful, harassing, libelous, abusive,
threatening, harmful, vulgar, obscene or otherwise
objectionable material of any kind or nature. Each
member further agrees not to transmit any material
that encourages conduct that could constitute a
criminal offense, give rise to civil liability
or otherwise violate any applicable local, state,
national or international law or regulation. Attempts
to gain unauthorized access to other computer systems
are prohibited. Project Runway may, at its sole
discretion, immediately terminate a user's membership
if his or her conduct fails to conform to these
Terms and Conditions. |
Modifications to Service
Project Runway reserves the right to modify or discontinue
the site with or without notice to the site's membership.
Project Runway shall not be liable to any member
or any third party, in tort or in contract, should
Project Runway exercise its right to modify or
discontinue the site. |
Disclaimer of Warranties
ALL REGISTERED BUYERS AND SELLERS (EACH A "MEMBER")
EXPRESSLY AGREE THAT USE OF THE SERVICE IS AT MEMBER'S
SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS
AVAILABLE" BASIS. Project Runway EXPRESSLY DISCLAIMS
ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND NON-INFRINGEMENT. Project Runway MAKES
NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS,
OR THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY,
SECURE, OR ERROR FREE; NOR DOES Project Runway MAKE
ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED
FROM THE USE OF THE SERVICE OR AS TO THE ACCURACY
OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH
THE SERVICE OR THAT DEFECTS IN THE SOFTWARE WILL
BE CORRECTED. Project Runway MAKES NO WARRANTY REGARDING
ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH
THE SERVICE OR ANY TRANSACTIONS ENTERED INTO THROUGH
THE SERVICE. MEMBERS ARE RESPONSIBLE FOR MAKING ARRANGEMENTS
FOR PAYMENT AND SHIPPING OF ITEMS. NO ADVICE OR INFORMATION,
WHETHER ORAL OR WRITTEN, OBTAINED BY MEMBER FROM
Project Runway OR THROUGH THE SERVICE SHALL CREATE
ANY WARRANTY NOT EXPRESSLY MADE HEREIN. |
Limitation of Liability
NEITHER Project Runway NOR Delivery Agent, Inc. SHALL
IN ANY WAY BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING
FROM THE USE OR THE INABILITY TO USE THE SERVICE,
OR FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS
AND SERVICES OR RESULTING FROM ANY GOODS, OR SERVICES
PURCHASED OR OBTAINED, OR MESSAGES RECEIVED OR
TRANSACTIONS ENTERED INTO THROUGH THE SERVICE OR
RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION
OF MEMBER'S TRANSMISSIONS OR DATA, INCLUDING BUT
NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE,
DATA OR OTHER INTANGIBLES, EVEN IF Project Runway
OR Delivery Agent, Inc. HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. |
Release and Indemnification
Member hereby waives, releases, forgives, discharges
and relinquishes any and all claims that Member
now has or may have against Project Runway, Delivery
Agent, Inc., their affiliates, subsidiaries, parents,
shareholders, directors, officers, employees, agents
and representatives which are connected with, arise
out of, relate to or are incidental to any Project
Runway transaction. Member hereby agrees to indemnify,
defend and hold Project Runway, Delivery Agent,
Inc., their affiliates, subsidiaries, parents,
shareholders, directors, officers, employees, agents
and representatives harmless from and against any
and all claims, loss, damage, tax, liability and/or
expense that may be incurred by Project Runway,
Delivery Agent, Inc., their affiliates, subsidiaries,
parents, shareholders, directors, officers, employees,
agents and representatives arising out of or in
connection with the performance of its duties as
described in this Agreement (except as caused by
its gross negligence or willful misconduct) including
the legal costs, fees and expenses of defending
itself against any claim by any or all of the parties
to any Project Runway transaction and/or by any
other person and/or as a result of the Member taking
any action or refraining from taking any action
or instituting or defending any action or legal
proceeding. Member further agrees to indemnify
and hold Project Runway, Delivery Agent, Inc.,
their affiliates, subsidiaries, parents, shareholders,
directors, officers, employees, agents and representatives
harmless from any claim or demand, including reasonable
attorneys' fees, made by any third party due to
or arising out of Member's use of the Service,
the violation of these rules, guidelines, terms
and conditions by Member, or the infringement by
Member, or other user of the Service using Member's
computer, of any intellectual property or other
right of any person or entity. |
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| Privacy
Policy |
| At the Project Runway Auction,
we are committed to protecting your privacy and ensuring
that all customer information be kept strictly confidential.
Project Runway and Delivery Agent, Inc. will
not sell, trade, or disclose your personal information
to any third parties. Under no circumstances will
personal information be shared with any third party
without your permission.
When you register with us or make a purchase
from us, we use your information to verify your
identity, process your order, send an email to
regarding the status of your bids, send an email
regarding the status of you order, and to contact
you via phone, mail, or email if we have any questions
regarding your auction account or order. If you
have opted in to receive email notifications, Project
Runway may also send you notices about products & services,
promotions, contests, or re-order information to
continue to serve you. |
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, Inc. ©2009 All Rights Reserved
